Shipping & Paying options

Shipping within the Netherlands

Orders until 17:30, will be sent the same day. We use PostNL for shipments in the Netherlands. This means that you order usually arrives the next day. Depending on your order the items come in a bubble envelop or white box. Only on business days we ship orders on the same day. So orders on Sunday will be shipped on Monday.

In the Netherlands we use free shipping on orders from € 24.95.

Shipping within Europe

For European shipments outside the Netherlands, we usually use different carriers depending on the country from which you order. We currently ship to over 40 countries worldwide. Each country has different transit time.

European countries where we deliver, are: the Netherlands, Germany, Belgium, Luxembourg, France, United Kingdom, Ireland, Iceland, Norway, Sweden, Finland, Denmark, Estonia, Latvia, Lithuania, Russia, Poland, Slovakia, Czech Republic, Hungary, Slovenia , Croatia, Greece, Austria, Switzerland, Italy, Spain, Portugal, Turkey, Liechtenstein, Monaco, Vatican, Andorra, Malta, Romania and San Marino.

Shipping costs within Europe

For European countries we charge € 11.95 per shipment. This relates shipping as registered mail.

Shipping delivery times within Europe

For European countries the estimated transit time is 5 to 10 business days. This applies to all our products. After shipment you will receive a tracking link with more information about the estimated delivery time.

Shipping by express ship is also possible. For more information about shipping by express, please contact us.

Shipping outside Europe

For countries outside Europe, transit time varies widely by country. This varies from 10 to 30 days. Please contact us if you have questions.

The countries to which we deliver outside Europe: USA, Canada, Australia, New Zealand, Hong Kong, Singapore, Macau, Taiwan, South Korea, Japan, Guam, United Arab Emirates, Brunei, Qatar, Kuwait, Bahrain, Saudi Arabia , Yemen, Suriname, Brazil, Argentina, Curacao and Aruba.

Please contact us if your country is not listed. For countries not listed we only ship with an express courier like DHL or UPS. We will send you a quotation for the shipping costs.
    

Shipping costs outside Europe

For listed countries outside Europe we charge € 19.50 + 10% of the value of each order. This relates shipping as registered mail. Against the higher shipping costs you will not pay 21% VAT.

Shipping delivery times outside Europe

For European countries the estimated transit time is 10 to 30 business days. This applies to all our products. After shipment you will receive a tracking link with more information about the estimated delivery time.

Instead of regular post, express shipments are also possible. Please contact us for a quotation.

Import duties

Customers outside the European Union can face import duties and taxes by their own authorities. We do not have information about the exact costs. This varies by country and product you want to buy. We do everything to ensure that the customs documents are setup in accordance the customs rules in order to ensure a smooth transport. You are required to pay the import duties. You get compensation because you will not have to pay any European taxes. If you will not pay the customs duties, your order will come back to us in most cases. However, in some cases, your customs will confiscate and destroy the product. If it appears that on your debt, the shipment can not be delivered and we suffer loss because your order can not be returned, we recover damages on you to a maximum of 50% of the purchase price.

Payment options

We offer different kind of payment options. After choosing the right payment option, you will be redirected to one of our payment providers. These are: Sisow, and Paypal. These providers offer a secure way of fulfilling the payment. Through different providers we can offer a wide range of paying options, like: Ideal, Visa, Mastercard, Paypal, Sofort banking and MrCash. For none of these payment options we will charge you with extra costs. Be aware that WHISH Vof is the owner of this website. This name will be mentioned in you bank account.

Not all payment options are available in every country!

IDEAL > Only in The Netherlands

SOFORT > Netherlands, Germany, Belgium, UK, Austria, Swiss, Italy, Spain, France, Hungary, Poland, Slovakia and Czech Republic. With Sofort you can use your regular bank account.

PAYPAL > For all countries. Paypal is worlds largest payment provider which offers many benefits for the buyer, like: purchase

VISA > For all countries. By choosing Paypal as payment option, you will be redirected to the Paypal framework where you are able to use pay as guest and use your VISA card.

MASTER CARD > For all countries. By choosing Paypal as payment option, you will be redirected to the Paypal framework where you are able to pay as guest and use your MASTER CARD.